Monday, December 5, 2011

Survey Shows Process Servers Have an Edge on Sheriff

Photo by: 89studio
An old argument of cost versus value was shown again in a new survey asking the question of “Who should I hire a process server or a sheriff to serve my legal documents”

While the survey states that the base cost of using a sheriff may appear like it is cheaper $39.58 for a sheriff compared to $53.99 for a process server, it goes on to discuss the value of both the sheriff and the process server, which finds that Process Servers not Sheriff get your legal papers served at a much higher success rate, offer better customer service, are faster and are more knowledgeable about local process serving laws than the sheriff. Which in the long run makes using a process server a wiser choice than using a sheriff to serve your legal documents.

The survey, conducted by Serve-Now, was taken from 100 paralegals, legal assistants, and legal administrators dealing with five areas — speed of service, customer service, knowledge of laws, success rate, and average cost.

According to the survey:

  • 90% of the time, process servers serve faster than
    the Sheriff

  • Process servers were rated 4.28 out of 5 stars versus
    2.55 out of 5 stars for the Sheriff on customer service.

  • 58% of process servers are more knowledgeable
    about the local process serving laws than the sheriff.

  • Average cost of the process server was $53.99
    versus the Sheriff at $39.58, a difference of $14.41.

According to paralegal Theresa Prater “ Over my career, I have found the private process servers
to be much faster in getting process served, as the sheriff’s office generally has other things going on.”

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